Satisfaction Guarantee

Our mission is to provide customer service on the highest possible level, creating the most confidence inspiring and rewarding purchase you will ever make.

This means that both delivery and in home installation are included free of charge. Removing any packaging refuse is free, and we will even take away any old furniture you may be replacing. A design consultant is assigned to your account and can meet with you to provide leather samples and take room measurments to ensure a perfect fit.

UltraModern.ca is not a furniture retailer, but a collection of artists and craftsmen building highly exclusive, art inspired furniture designs. When you order a sofa, is it built for you. This close relationship with our customers allows us to provide an unprecedented guarantee:

If your every expectation in terms of design and build quality is not met and exceeded, we will take the sofa back and work to fix the problem until your every concern is satisfied. If we are not able to resolve all concerns to your satisfaction, we will take the sofa back and issue a full refund. Only when you are certain this is the highest quality piece of furniture you will ever own will the installation process be complete. Nothing short of absolute perfection is allowed to leave our construction facility. Our ethos is to provide the best, and our guarantee reinforces this commitment.

At every step your design consultant will be available to answer questions and provide assistance. You can proceed with absolute confidence knowing that your furniture will be designed to precisely fit into your room setting, express exactly the look and feel you desire, and exceed your quality expectations.